Cool Crest Family Fun Center - Independence, Missouri

Amanda Sayre

I’m sad to leave this review as I loved coming here as a child and was excited to finally be able to bring my child who is now old enough to play miniature golf. The cashier was kind enough to let my 6 year old have a free game as it was her birthday and we chose the kings area because it was the most shaded but was sad to see what condition it was in when we started playing. What used to be a course with animatronic moving characters is now nothing more than aged green turf that is ripped and causing creases that affect the golf ball going into the hole. The alligator we had to pull open his mouth to even get the balls in and one eye that lights up was missing. The rocket ship is completely gone and now is just metal and brick. At the end you could win a buy one, get one ticket if you get your golf ball into the hole and we did but didn’t get a ticket because the machine was broken. Inside isn’t any better as there is water damage in the walls, wall trim falling off or missing and it smells musty as there is likely mold. I tried to peek at the other courses to see if they were better and there was a different alligator working but that was the only one I found that moved. There was a creepy clown that seemed broken but if I remember he is supposed to be moving. We sadly will not be back.

Tim Holden

Cool Crest has plenty of things to do for all ages. But what I was surprised by was the staff on a busy Saturday night that was available and helpful to me and everyone I saw. I have met others recently, who have said the same thing and so I am sharing this information with you that you’ll have a good experience here.

My testimony: Stephanie greeted me at The counter patiently to help me with my five year-old first time miniature golf. She was able to give me options and accommodate me which helped immensely and I can’t wait to come back.

Alex was on the floor, helping all of us with The arcade machines and even took a minute to interact with me and my son which made our night so well. Alex was a true hero on the floor of the arcade on the busy Saturday night.

Lastly(Sorry, I forgot his name) When we turned in our prize, there was an employee who helped us get a built airplane glider model that he knew was the one and only thing my son wanted and barely had enough tickets. Thank you all for making my experience great for my son and myself.

J BURKS

Took me back to my childhood?! They still have coins and tickets. The prices are reasonable, but there were a few cons. The night we went (for my sons b-day) was not crowed, so that was great, but a few games didn't work and there was only one ticket counting machine working, the kitchen was not open and the carpet smelled. The attendants did replace lost coins, but we had to play then leave to get food. Overall, it was fun and we'll visit again!

Helpful Person

We actually had a Blast!! I have been in Kansas City for years and just never ever been there but I’m so glad we went. We absolutely had a blast? so much to do the staff is amazing? so helpful and just overall fun. We totally needed this. I highly recommend it. Thanks guys you did amazing. I’m looking forward to all the upgrades coming this summer, keep up the great work. See you next time.

Dionna Ford

Our family has enjoyed Cool Crest for decades. We wish they would invest some money to update the putt putt courses, but the kids still have fun.

RedBullKC

This business has been around forever, but, it's lost it's luster over the years! From the exterior to the mini golf ⛳️ holes ? you'll see for yourself! I tried to take numerous photos ? so you can see the condition of the course! There's several courses to choose from and we choose the upper course with some shade ?! The kids ate and played video games for a little while and had a wonderful time! After playing on the course for quite some time, then returning back to the main building there appeared to be a "pungent smell!" We've agreed not to return for a rematch, but to go elsewhere....... our opinion, you be the judge!

Kieran Ford

Been going here since I was a wee little lad...
We redeemed over 79,000 tickets and we're crowned champions of the world.
I am also #1 on the piano game 🙂

David Cruz

Edit: A ton of people have viewed my images and need to make a clear point. This place is fun, and we will likely be back in a year+ in hopes of some clean up being accomplished.

We would be back more frequently, especially for golfing, if some general clean up is done. A few hours a weekend of the owners time could easily remedy many of the short comings.

3/5 Price : Value (summary)
We had a blast at a really reasonable price, there were just a few things, mostly with the golf course that we kind of expected a little more from. The kitchen/dining area smelled like a moldy towel.

$50 takes four adults through 2-3hrs of content. You definitely have to make some of your own fun and look past a little bit of maintenance, but for an arcade/golf course they provide fairly acceptable value for the price.

10/10 Employees. They stayed engaged, were quick to provide service, and were both "cool" and accommodating.

4/5 Food : price
There's a Sonic across the street, but the prices here were only a little inflated. The hot dogs were large which was also cool.

3/5 golf
For $9 a person for a single round of golf I would expect a little bit better maintenance on the courses.

Consider getting rid of gimmicks that are truly broken. I would prefer less volume and more quality. The trees were great cover and made golfing in 89° weather pretty comfortable.

As of early summer of 2022 there are wasps nests in the free game ticket distributor right next to the door to the building / kitchen.

4/5 arcade
The arcade was solid, we had a few machines eat a token or two, but the staff was cool about it. There's a high volume of arcade games about half of them were essentially slot machines, the other half were genuine games. So the choices were nice.

There was a pirates game that was absolutely killer, but the left gun had a vertical jittering malfunction with the atom cursor. It was an absolute blast even with a little bit of jank on the left (red) controller.

There was also essentially only one ticket receipt machine, but this might be by design as the prize counter was constantly busy. The staff at the prize counter, while they weren't necessarily jolly, they were definitely quick to assist.

~/5
Go-karts
We actually initially went for the go-karts, but a sign in the lobby said that due to staffing issues the go-karts wouldn't be available on the day we went. This could be to poor pay, high heat, or a general difficulty to get people in to work weekends.